can you return custom nike shoes

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  • Can I return Nike by you sneakers?

  • CAN I RETURN NIKE BY YOU SNEAKERS? All Nike purchases have an extended 60-day return policy (some exceptions apply). Yes, our custom Nike By You sneakers are included in our return policy 鈥攜ou can return them for any reason within 60 days.

  • What is Nike鈥檚 new 60-day return policy?

  • If you are one of the loyal Nike fans familiar with the 30-day return policy, you were correct. This was the official limit for making returns of Nike products. The company has doubled the time with the new 60-day return policy in response to the Covid-19 pandemic. They realize that most processes are delayed.

  • How do I make a return to my Nike order?

  • If you鈥檙e not a Nike Member, you鈥檒l need to access your order with your order number and email address. You also can head to your nearest Nike store to make a return. For additional details, check out our return instructions.

  • How do I exchange an item I purchased from Nike?

  • If you want to exchange an item you鈥檒l have to call them at 1-800-806-6453 or take the item to your local Nike store. Who Pays Return Shipping Fees?

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