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People also ask
Can I return Nike by you sneakers?
CAN I RETURN NIKE BY YOU SNEAKERS? All Nike purchases have an extended 60-day return policy (some exceptions apply). Yes, our custom Nike By You sneakers are included in our return policy 鈥攜ou can return them for any reason within 60 days.
What is Nike鈥檚 new 60-day return policy?
If you are one of the loyal Nike fans familiar with the 30-day return policy, you were correct. This was the official limit for making returns of Nike products. The company has doubled the time with the new 60-day return policy in response to the Covid-19 pandemic. They realize that most processes are delayed.
How do I make a return to my Nike order?
If you鈥檙e not a Nike Member, you鈥檒l need to access your order with your order number and email address. You also can head to your nearest Nike store to make a return. For additional details, check out our return instructions.
How do I exchange an item I purchased from Nike?
If you want to exchange an item you鈥檒l have to call them at 1-800-806-6453 or take the item to your local Nike store. Who Pays Return Shipping Fees?